2502 NE Sandy Blvd

Portland, OR 97232

Tues-Sat, 12pm-6pm

Sunday, 12pm-5pm

FAQs

GENERAL STORE FAQ

Wholesale Items

If you would like to see your products in Project Object, please email us at hello@projectobject.co with a linesheet and a short story behind your products. 

Featured Artist

Interested in being our next featured artist? Email hello@projectobject.co with samples of your work for consideration.

Hiring

We are currently not hiring at the moment - but we always welcome resumes as we are growing as a company. We also refer to the resumes before advertising online for any available positions.


SHIPPING 

Please allow a standard of 3-5 business days to complete before shipping. Custom engraved items and 14k gold may take from 7-10 business days before shipping.  Quality and beauty requires special time and care so if you are in a rush please contact us and we will do our best to work something out with you. 

US.Domestic Shipping - First Class
Shipping takes 2-5 business days via USPS First Class Certified Mail with Delivery Confirmation.

US.Domestic Shipping - Priority
Shipping takes 2-3 business days via USPS First Class Certified Mail with Delivery Confirmation.

International Shipping - Standard
All shipping outside the US is via USPS International First Class Mail and normally takes 2-3 weeks, but may take longer depending on your areas customs. All taxes, duties and customs fees associated with international shipping are the responsibility of the buyer.
 

International Shipping - Priority
All shipping outside the US is via USPS International Priority Mail and normally takes 7-10 business days, but may take longer depending on your areas customs. All taxes, duties and customs fees associated with international shipping are the responsibility of the buyer.

International Shipping - Express
All shipping outside the US is via USPS International Express Mail and normally takes 5 business days, but may take longer depending on your areas customs. All taxes, duties and customs fees associated with international shipping are the responsibility of the buyer.


RETURNS/EXCHANGES
Unfortunately at this time, Project Object is unable to offer returns or exchanges due to stock availability and the small scale of our business. Please contact us at hello@projectobject.co if you are unsatisfied with your order for any reason at all. Thank you for your understanding.

JEWELRY CARE
General Care

It is recommended to keep jewelry from salt water, chlorine, sauna or any chemicals such as hairspray, perfume, oils, lotions, cleaning supplies etc. When not in use we recommend a quick clean with luke warm water and mild soap.  Completely pat dry with a non abrasive soft cloth before packing away in their box & an airtight plastic bag to help prevent tarnishing.

Gold Care
Proper care of your gold jewelry will assure a long-lasting glow. Gold is tarnish-resistant, but it can get dirty or smudged. Every so often, clean your gold jewelry.  Do not use any kind of abrasive that might scratch the gold. Rinse and pat dry jewelry after cleaning

Silver Care
Silver is a beautiful precious metal and natural oxidization does happen after continuous wear from contact with moisture/oils from the skin, things you may use like perfume for example, lotions and exposure to the natural elements.  Follow general care.

Bronze Care
Bronze is a metal that consists of a mixture of copper, tin and zinc giving it that gold tone and look without the expensive cost of gold. Making it very affordable to everyone who wants a lovely classic piece of jewelry. Just like most metals Bronze tends to oxidize.  It is in it's nature to age beautifully through everyday wear and being exposed to the natural elements.  If you prefer to keep shiny use a jewelry polishing cloth.  Follow general care.

Jewelry Cleaning
To keep and maintain your jewelry this is recommended depending on the condition. There may be a cases where there was a reaction to chemicals from perfumes, lotions, oils, sprays, cleaning products, etc.  causing the jewelry to tarnish which may need a more intense cleaning. If further assistance is needed you are welcome to send them to us and we can take care of it for a small fee depending on the case.  Contact: hello@projectobject.co

Jewelry Home Cleaning
If tarnish occurs.

1. Use a dry jewelry polishing cloth 
2. Rub the jewelry till tarnish disappears

or

1. Use a small bowl with warm water
2. Add a few drops of mild/natural liquid soap to the jewelry
3. Rub the wet soft jewelry polishing cloth till the tarnish disappears
4. Pat dry on a soft dry cloth. 

*Information subject to change