Please allow 3-5 business days to process before shipping. Check out our FAQ's page for more details. (also include this on the online check out page so they see that info before they make their payment.
Unfortunately at this time, Project Object is unable to offer returns or exchanges due to stock availability and the small scale of our business. Please contact us at firstname.lastname@example.org if you are unsatisfied with your order for any reason at all. Thank you for your understanding.